FAQs

Delve into our frequently asked questions section for quick answers. If you can't find what you're looking for, feel free to contact us via phone or email. We are here to address any issues and make your stay at our Charleston boutique hotel memorable and seamless.

FAQ

What is the check in / check out time at The Ansonborough?

Guests are welcome to check in after 3:00pm and check out is 11:00am. Should you arrive before 3:00, we will do our best to get you comfortably in your room as soon as we can. Late check-outs may be available upon request and could be subject to an additional charge.

What if I need to cancel my reservation?

We understand that plans change. Due to the size of our hotel, and to guarantee confirmed room types upon arrival, we require that you cancel your reservation at least 72-hours prior to your arrival to avoid a charge equal to one night's room and tax.

Does The Ansonborough provide complimentary WiFi?

Yes, the hotel offers complimentary WiFi throughout the hotel, including common areas and guestrooms.

What is the hotels smoking policy?

The Ansonborough is a 100% non-smoking hotel. This also includes the Rooftop Garden. Smoking is permitted outside the building. A $200 per-night fee will be assessed if smoking is detected.

Does the hotel allow pets?

Absolutely. Please feel free to bring your dogs with you while traveling. We welcome up to two (2) dogs under 50 pounds with a $120 per pet per stay. Additional fees may apply if there is damage to the hotel or deep cleaning your room is required upon your departure.

Do you offer complimentary breakfast?

Yes, we do offer complimentary breakfast.

Where can I park?

On-site parking is available for $35 per car per night. Please notify the front desk associate upon arrival to receive a vehicle pass so that your car will not be ticketed or towed.

Where can I find you on social media?

@theansonborough on Instagram
The Ansonborough on Facebook
The Ansonborough on TripAdvisor

How do I get to the hotel (directions)?

From I-26 EAST – take the Morrison Drive exit and turn left onto Morrison Dr./East Bay Street. Drive approximately 2 miles and turn left at the corner of Hasell and East Bay. We will be on your right.
From RT 17 SOUTH – after crossing the Cooper River, take the East Bay Street exit. Turn left at the stop light. Turn left at the corner of Hasell and East Bay. We will be on your right.
From RT 17 NORTH – After crossing the Ashley River, exit to the far right and then go to the first traffic signal and turn left on Calhoun Street. Continue for 1.4 miles and turn right onto East Bay Street. Turn left at the corner onto Hasell and we will be on your right.